Conversational UX design
When people start messing around with your interface, you start messing around with people. It’s natural, delightful and part of dating the user. Designing conversational experiences is hard because the concept of a conversation comes with lots of expectations. Building conversational interfaces doesn’t just come with lots of technological challenges, it also has lots of social ones.
- flow architecture
- script design
- chatbot personality
- rich built-in Intent Library
- convo manual
- emojis, animations